In the highly competitive e-commerce marketplace, UX and UI can play a crucial role in driving conversions. The combination of these elements can transform the websites and experiences of the users, which can ultimately drive more traffic.
UX is the abbreviation of User Experience, and UI stands for User Interface. They are different from each other. While UX relates to how a user feels about a system, product, or service, UI describes the particular components of a product or digital interface that users use to interact, including the interaction and visual elements of the design.
UX incorporates a broad range of aspects, including usability, accessibility, performance, design and aesthetics, utility, ergonomics, overall human interaction and marketing. On the other hand, the objective of the UI design is to build an interface that is pleasing or soothing to the eye and easier to navigate.
How website design services can use UX and UI to drive Conversions
Conversions are not easy, but tricky enough. The website design services should consider several elements regarding the website’s conversion.
Website loading speed
The loading speed of the website on the customer’s device is the key to influencing the conversion factor. A website that downloads slowly or takes time to navigate may not get the right impression it asks for.
Content Placement
The placement of the content can be creative, designer, and eye soothing. The placement of the content is another crucial factor for driving conversion rates. It is important to place important information in a place that abruptly draws attention to influence the conversion rate.
Readability
How easily your content can convert depends not only on the content placement but also on the readability factor. When you consult with a professional website design services to help your website get organic viewers, you need to check the website and its contents from the readers’ or viewer’s point of view. Also, using clear and simple language, and avoiding technical jargon can boost conversion chances.
Streamlining conversion paths
It is important to ensure the steps taken by the users are clear, user-centric, intuitive, and direct. If it is that simple, the users would certainly convert.
Conversion with local business websites
The tricks and checkups are required for all websites, including the websites for small or local businesses. Consider that if you are having a business in Columbus, Ohio. So, for website development in Columbus Ohio projects, you can search “website design services near me”. When you meet the local experts, the prime factors that both sides need to consider are as follows –
- Understand the audience – Figure out what the audiences ask for. They are the key to the conversion or success of your online business. Find the pain points, and get to their exact needs. Utilize online polls, surveys, and analytics to gather insights.
- Create a seamless user flow – Create a seamless user flow by creating a pathway that makes sense and looks natural. There is no reason to be overwhelmed or put too much information at once.
- Consistency – Consistency is the key to a site when the layout design is created. It is a mandatory task, but not hard enough for professionals in terms of brand promotion and marketing through website design and development.
- Prioritizing mobile responsiveness – The factor of mobile responsiveness is the key to improving UX/UI-based conversion rate. People spend more time on mobiles nowadays, and capitalizing on it can be a great benefit for local and budding businesses.
- Acknowledging the accessibility factor – Designing decisions are not just aesthetic nowadays, but technical also. So, for a local Columbus-based business, a Columbus-based web design company should consider the matter of accessibility issues with other factors. Using ALT-text for images, clear heading structure, as well as using the keyboard for navigating would be much more effective with conversion issues in mind.
The role of UX/UI design by professional website design and development services in customer journey mapping and driving conversions is undeniable. To contribute to the design solutions, using visual hierarchy, ethical considerations for website design and development, as well as implementing A/B testing methods can be more useful.